Solution Services

MMY brings a talented pool of resources to our clients in order to solve many of today’s most complex technology problems. Our client base is 100% referenceable and most if not all are repeat users of our Solution Services.  We work with our clients to ensure the work product exceeds expectations for a fair market value. While we can do all of the heavy lifting MMY can also provide an “extra” set of hands if you just need extra help to meet your objectives.

The experts on MMY’s Solution Services team apply their knowledge working together with your team or as the sole provider of the required service in order to successfully drive your initiatives forward.  We provide a variety of Services, some of which are listed below. MMY would love to be your partner moving forward.

Our Solution Services Offerings:

Legacy Applications Support

One of the biggest challenges facing any organization approaching an implementation is the strategic deployment of resources for both the implementation and the current production systems. MMY’s Legacy Applications Support (LAS) is a managed services model that can provide high quality support for an existing suite of applications, allowing your IT staff to focus on new systems implementation. LAS is a flexible solution designed to assist with any software including vendor packages and home-grown applications in both onsite and blended support models.

Capabilities include:

The LAS methodology is based on a phased approach incorporating the following:

  • Planning and Due Diligence Phase
    • Document support processes, scope of services, and Knowledge Transfer plan
  • Transition Phase
    • MMY resources are oriented to your specific needs
    • Service Level Agreements (SLAs) finalized
  • Delivery Phase
    • MMY executes the services plan and measures/reports against SLAs
  • Engagement Conclusion Develop and deliver turnover documentation
    • Execute any decommissioning activities

MMY brings proven methodologies, best practices, and a strong commitment to quality outcomes for our clients. The adaptable LAS model seamlessly integrates into any organization’s processes providing dedicated resources to the consistent delivery of high quality services.  

Managed Services

Organizations are under more pressure than ever to implement and manage complex technology while simultaneously dealing with increasing budget challenges. Succeeding in this environment often means choosing a partner to help you maximize your Information Technology investments in the most cost effective and reliable manner possible.

MMY offers several managed services designed to help customers with their IT staffing and application management needs. Our vendor-neutral offerings incorporate best practices, skilled resources, and industry specific experience. We understand that consistent, reliable delivery of services are key to the success of our customers. Solutions are designed to be both flexible and comprehensive and can be adapted to a wide range of needs.

MMY Consulting brings proven methodologies, best practices, and a strong commitment to quality outcomes for our clients. Our Managed Services solutions leverage the capabilities of an experienced and trusted partner to support your mission critical IT services. Combined with cost-effective solutions tailored to your needs, this service is designed to improve efficiency and reduce costs in your organization.

PMO / Program and Project Management

MMY understands the importance of delivering value on projects quickly and effectively. Our consultants working in a project management capacity bring deep experience managing and delivering large-scale complex systems. They are experts in managing the design, development, integration, testing and implementation of projects as well as facilitating the dialogue needed to drive consensus. Our project managers leverage MMY’s toolset and best practices library to bring the structure necessary to succeed in even the most demanding environments.

MMY’s project management methodology includes:

  • Managing expectations throughout the project.
  • Communicating routinely with all stakeholders.
  • Resolving action items and issues in a proactive manner.
  • Tracking financial resources.
  • Controlling the project scope and boundaries.
  • Ensuring processes are followed and formal controls are recognized.
  • Anticipating challenges and opportunities.
  • Minimizing and mitigating risk factors.
  • Delivering on time and within budget.

For all initiatives, MMY employs a disciplined technique that provides structure and tools to ensure positive program/project management results. MMY follows the Project Management Institute (PMI) methodology to support our approach on large projects. For smaller projects, or those that pose less risk, MMY applies a pragmatic/scaled-down version of the PMI methodology to manage and align work efforts.

Go-Live Services

Organizations are under more pressure than ever to implement and manage complex technology in condensed timelines with limited resources. Succeeding in this environment often means choosing a partner that can assist your team in ensuring the implementation and activation are successful.  Engaging with the users or customers for a seamless transition will be what is remembered.

MMY has several offerings designed to help customers take advantage of system capabilities as well as to make sure the usability is recognized by those impacted by any technology changes. We understand that consistent, reliable delivery of services are key to the success of our customers. Our solutions are designed to meet a number of our client’s needs.  We have supported very large Go-Live events as well as helping many clients thoughtfully take advantage of new functionality. Without a clear understanding of the workflow impact of technology changes, users will remain frustrated and will not take advantage of improvements.

MMY Consulting brings proven methodologies, best practices, and a strong commitment to quality outcomes for our clients. Our Go-Live Services solutions leverage the capabilities of an experienced and trusted partner to support your mission critical IT services. Combined with cost-effective solutions tailored to your needs, this service is designed to improve efficiency and reduce costs in your organization, while taking advantage of our industry experience.

Reporting on Demand

Many of today’s systems or applications require specialized solutions to meet increasingly complex demands in a number of environments. MMY’s Reporting on Demand (ROD) is a custom report writing service to help clients turn a mountain of data into meaningful information.

The flexible solution offered by ROD gives you the data you need when you need it. This helps you make decisions based on the information your organization requires and identify gaps more quickly in meeting regulatory requirements.

Capabilities include:

  • Cerner CCL, MPages
  • Epic Cache, Workbench
  • SQL
  • Custom Crystal Reporting
  • Report Training Services
  • Reporting for Meaningful Use
  • ERP, including the major vendors
  • Supply chain cost realization

Our staff of proven experts have helped make significant improvements to our client’s delivery of services while reducing cost. Whether you need guidance to raise your team’s ability, help with a backlog, or to outsource your reporting, MMY’s experts stand ready to hit the ground running in moving your reporting capabilities forward.

Staff Augmentation

As organizations evaluate project efforts and prioritize them with business objectives in mind, many find they are faced with a longer list of top priority projects than staff to address them. This is where MMY’s Staff Augmentation service can offer as-needed assistance. We help clients ensure their projects successfully meet and exceed expectations through bringing skilled resources to a wide range of circumstances.

Capabilities include:

  • Program / Project Management
  • Data Management, Analytics
  • Audit and Contract Review and Compliance
  • ERP / Supply Chain – Lawson, Peoplesoft, McKesson
  • Healthcare EMR / EHR – Allscripts, Cerner, Epic, McKesson, Meditech from initial development, customization and implementation through Go-Live, post-implementation support and optimization
  • Medical Record Chart Abstraction and Conversion
  • Clinical Imaging – Site Assessments, RIS/CVIS/PACS, Implementation
  • Full project lifecycle support

MMY attracts and retains a deep pool of domain and technical talent who stand ready to address your specific project situation. Whether you need guidance to raise the level of skill on your own staff or assistance to a team for a period of time, MMY can provide support wherever a project is in the life cycle.

MMY Clients tell us:

“Your consultants are true to their resume” – Director of Major Healthcare System and MMY Client

You can trust MMY to accurately represent the credentials of our staff always staying true to our core value of the highest level of Integrity.

“Thank you, MMY Consultant, for your efforts in helping us identify ongoing savings” – CFO for Health Organization and MMY Client

MMY staff members are dedicated to upholding our core values each and every day on your project.