EHR / ERP Services

Understanding the touch points within a healthcare organization has become challenging for many. The EHR (Electronic Health Record) and the ERP (Enterprise Resource Planning) applications are major components of most healthcare organizations.  Although both have unique functions it is important to consider the integration points and optimization opportunities to deliver the correct data in the correct location, at the right time to the right team member for efficient information consumption.  

The experts on MMY’s EHR/ERP delivery teams apply their knowledge to develop a fitting solution to guide clients through specific challenges. This could include integration of multiple systems or applications to distribute information to clients, users and partners or helping you develop policies and procedures to maximize both your capital investment, ongoing operational commitments and user adoption. Our EHR/ERP experts can help you in a wide array or areas.

EHR / ERP Services Offerings:

 

EHR / ERP Configuration, Testing, Interfacing and Training

In the fast paced Healthcare landscape the ability to address issues and RTO (Recovery Time Objective) is shrinking almost on a daily basis.  The need to make sure the applications in place are configured correctly, the testing process is embedded in your DNA, integrity checks are place for interfaced data and training is ongoing is a requirement for success.  Unavailable applications and systems is no longer acceptable. Control and manage what you can and ensure the operational IT environment has processes that hold up and are sustainable for the application users.

Many organizations have realized the need to keep their teams up to date with the latest training and nuances of the applications.  MMY believes it is critical to look at the underlying areas that impact those applications and are required for patient and business continuity.  Is your change environment locked down? Do you have a sound testing program that is embedded in your system or application environments? We have worked with many of the major Vendors including but not limited to; Cerner, Epic, Peoplesoft, Lawson, SAP, McKesson, Allscripts, Meditech, etc…  Regardless of your vendor or application development team certain things need to be in place to ensure you are doing everything you can to prevent unnecessary system outages. MMY has developed a proven approach to Change Management and Testing that will help your IT operations area succeed and share those successes throughout the organization.

MMY has developed multiple integration plans and roadmaps along with creating training plans and/or supplementing an existing team to ensure project timelines and requirements are met.

Capabilities include:

  • Configuration and impact based on release or research notes
  • Testing Methodology
  • Change Management
  • Quality Assurance
  • Reporting and Dashboarding
  • Metrics and Governance
  • Analysts for Configuration, Testing, Interfacing and Training

MMY has assisted several major clients with their configuration, interfacing, testing and training efforts.  All of our clients are 100% referenceable and a great deal of our work comes from existing clients given the successes we have brought them.  

 

EHR / ERP Ancillary Services

Many of today’s health systems are implementing new EHRs as well as other clinical software. Frequently, this means patient data will require conversion into the new software system either from existing legacy systems or paper charts. One of the most formidable tasks in this process is the transition of shelves of patient records stored on paper to the electronic system. This time-consuming effort presents a challenge to organizations with limited staff often having more work than enough staff to fully address the project.

MMY’s Chart Abstraction service provides a flexible, custom resources solution designed to help clients convert patient data housed in legacy systems or on paper charts with minimal disruption to day to day operations. Our team carefully reviews each customer’s situation to provide a recommendation of the most appropriate staffing levels and expertise needed to effectively convert the data. This allows physicians and specialty practices to choose the critical patient information needed for optimal continuum of care.

Capabilities include:

  • Conversion of paper charts or data in an existing legacy system to your new system by experienced medical professionals (RN, LPN, MA)
  • EHR Expertise – Epic, Cerner, Athenahealth, McKesson, GEMS, as well as others
  • Custom transfer requests such as vaccinations, medication reconciliation, history, and more

MMY has assisted several major clients with the conversion of their data including manual (from paper charts to Allscripts), legacy system data (Allscripts to Epic), and more. Contact Us today to learn how this service can ease conversion of your valuable data!

EHR / ERP Optimization and Workflow Assessments

Many of today’s health systems have already selected their primary Electronic Medical Record (EMR) or Enterprise Resource Planning (ERP) Partners.  As an industry we are moving forward with technology everyday and need to make sure we are keeping up with changes and new capabilities. The days of “well that is how we have always done it” are over.  The Electronic Health Record (EHR) will contain pieces and parts from multiple sources and understanding those new features and capabilities along with ensuring the existing workflows can support the increased demand is paramount to success.

MMY’s Optimization and Workflow Assessments will help you identify areas for improvement and show you through our detailed gap analysis  how to improve existing processes. Keep in mind through the assessment some optimization and workflow assessment efforts may require some processes to go away completely and/or have new processes introduced.  Our proven methodology gives the organization the opportunity to determine the best course of action going forward. We will provide you with a detailed roadmap and success factors so you can track the impact using metrics and quickly course correct to ensure the best outcome.

We believe that allowing you to implement our recommendations in the most efficient manner  brings a unique approach to this offering. Should you choose to utilize MMY for the implementation phase or your effort we are willing to go at risk with you in many cases.  MMY has a proven track record of success and is very confident in our ability to bring positive change to your organization.

Capabilities include:

  • Ancillary systems and reviews
  • Intake Process
  • Clinical Communications
  • Supply Chain
  • Front and Back Office reviews
  • Surgical process efficiencies
  • Access and scheduling
  • Imaging Workflow

MMY has assisted several major clients with their optimization and workflow initiatives.  All of our clients are 100% referenceable and a great deal of our work comes from existing clients given the successes we have brought them.  We have worked with many of the major Vendors including but not limited to; Cerner, Epic, Peoplesoft, Lawson, SAP, McKesson, Allscripts, Meditech, etc.

EHR Chart Abstraction

Many of today’s health systems are implementing new EHRs as well as other clinical software. Frequently, this means patient data will require conversion into the new software system either from existing legacy systems or paper charts. One of the most formidable tasks in this process is the transition of shelves of patient records stored on paper to the electronic system. This time-consuming effort presents a challenge to organizations with limited staff often having more work than enough staff to fully address the project.

MMY’s Chart Abstraction service provides a flexible, custom resources solution designed to help clients convert patient data housed in legacy systems or on paper charts with minimal disruption to day to day operations. Our team carefully reviews each customer’s situation to provide a recommendation of the most appropriate staffing levels and expertise needed to effectively convert the data. This allows physicians and specialty practices to choose the critical patient information needed for optimal continuum of care.

Capabilities include:

  • Conversion of paper charts or data in an existing legacy system to your new system by experienced medical professionals (RN, LPN, MA)
  • EHR Expertise – Epic, Cerner, Athenahealth, McKesson, GEMS, as well as others
  • Custom transfer requests such as vaccinations, medication reconciliation, history, and more

MMY has assisted several major clients with the conversion of their data including manual (from paper charts to Allscripts), legacy system data (Allscripts to Epic), and more. Contact Us today to learn how this service can ease conversion of your valuable data!

EHR / ERP Implementation

Implementations require a value first approach, regardless of what implementation methodology you use it requires a sound communication strategy and a thoughtful approach to ensure success.  MMY works with you to help realize how technology can augment your team or we can complete the entire implementation for you, weather it is simply an upgrade, optimization effort or a complete implementation.

MMY’s Optimization and Workflow Assessments will help you identify areas for improvement and show you through our detailed gap analysis  how to improve existing processes. Keep in mind through the assessment some optimization and workflow assessment efforts may require some processes to go away completely and/or have new processes introduced.  Our proven methodology gives the organization the opportunity to determine the best course of action going forward. We will provide you with a detailed roadmap and success factors so you can track the impact using metrics and quickly course correct to ensure the best outcome.

We believe that allowing you to implement our recommendations in the most efficient manner  brings a unique approach to this offering. Should you choose to utilize MMY for the implementation phase or your effort we are willing to go at risk with you in many cases.  MMY has a proven track record of success and is very confident in our ability to bring positive change to your organization.

Capabilities include:

  • Ancillary systems and reviews
  • Intake Process
  • Clinical Communications
  • Supply Chain
  • Front and Back Office reviews
  • Surgical process efficiencies
  • Access and scheduling
  • Imaging Workflow

MMY has assisted several major clients with their optimization and workflow initiatives.  All of our clients are 100% referenceable and a great deal of our work comes from existing clients given the successes we have brought them.  We have worked with many of the major Vendors including but not limited to; Cerner, Epic, Peoplesoft, Lawson, SAP, McKesson, Allscripts, Meditech, etc.